Manhattan Communications Privacy Policy

Last Modified: May 25, 2022

Manhattan Communications India Pvt Ltd. and our subsidiaries (“we,” “us” or “Manhattan Communications”) are a leading provider of Digital Marketing Services for businesses to establish and build their web presence, get found in online search, and connect with customers through social media, email marketing, and more. We care about protecting the personal information of our customers and visitors who use our websites, products or services (collectively, our “Users”). This privacy policy provides details about how your personal information is collected, shared and used by us. If you have any questions about this privacy policy or the practices described herein, you may contact info@mymanhattancom.com.

The purpose of this privacy policy (“Privacy Policy”) is to inform you what personally identifiable information or personal information we may collect from you when you use our application or visit this website, how we use such information, and the choices you have regarding our use of, and your ability to review and correct, the information.

For purposes of this Privacy Policy, the terms “we,” “us” and “our” refer to Manhattan Communications India Pvt Ltd. “You” refers to you, as a user of our services or visitor to our website, as applicable and to people that you contact through our Services (or that we contact on your behalf), or a person who you might choose to contact (or that we contact on your behalf) at some point in the future through the use of our Services. Capitalized terms not defined in this Privacy Policy have the meanings set forth in the Terms of Use. This Privacy Policy is effective as of the date last modified, as listed in above.

This privacy policy covers personal information, including any information we collect, use and share from you, as described further below. This privacy policy applies to our website, our products and services (collectively, the “Services”). This privacy policy does not cover how our Users may use or share data that they collect using our services. When you purchase a Service from us, your personal information will be collected, used, and shared consistent with the provisions of this privacy policy.

INFORMATION WE COLLECT

In the course of your use of the Services, we obtain the following information about you as described below.

Enquiry for Services; User Information

Information you provide through registration process, such as your email when you provide it to us;
Information that you provide during any registration process, including in connection with a co-branded offer (such as your name, company name, email address, phone number, billing address or credit card information, geographic location and industry), when you call or email us (for support or otherwise) or when you use our products or services; and;
Payment information that you provide to us (by way of our Services or otherwise) when you purchase some of our products and services, including credit card data.

Use of Services, Website Visits and Support

Data relating to your online activity on our website with respect to our Services, including the following:
IP address
browser type and version
geographic location
pages you view
how you got to our Services and any links you click on to leave our Services
when you update your information, communicate with us, or order new Services
metadata about your use and your contacts’ use of our Services and your emails you send (including clicks and opens)
your interactions with any videos we offer
issues you encounter requiring our support or assistance
any device or other method of communication you use to interact with the Services
We store this data we collect in a variety of places within our infrastructure, including system log files, back end databases and analytics systems.
We and our partners use various technologies to collect and store information when you use our Services, and this may include sending one or more cookies or anonymous identifiers to your device.

We and our partners use various technologies to collect and store information when you use our Services, and this may include sending one or more cookies or anonymous identifiers to your device.

Information from third party social networking sites, including information that social networking sites provide to us if you use your credentials at such social networking sites to log into some of our Services (such as your name and email address to pre-populate our sign-up form).
The information you allow us to access varies by social networking site, which depends on the level of privacy settings you have in place at the social networking site. You can control and find out more about these privacy settings at the applicable social networking site.

Other Sources

Information that is publicly available; and
Information you consent to us receiving from third parties.

California Do Not Track Disclosures.At this time, our website does not respond to “Do Not Track” signals or other mechanisms that provide users with choice about the collection of their personal information over time and across third party web sites or online services. Additionally, our website does not prevent third parties, such as our partners, from conducting online tracking on the Application and site.

HOW WE USE YOUR INFORMATION

We have a legitimate interest in running a successful and efficient business and in providing you with Services and useful content, and we use the information we collect, both on its own and combined with any other information we collect about you, for the following purposes:

To provide the requested Services to you;
To provide you with useful content;
To ensure the proper functioning of our Services
To offer and improve our Services;
To provide you with requested information or technical support;
To facilitate your movement through our website or your use of our Services;
To do a better job of advertising and marketing our Services (our use of your information to do this is performed with your consent where required by applicable law);
To advertise and market third party products and services (such advertisement is only performed with your permission where your consent is required by applicable law)
To diagnose problems with our servers or our Services;
In connection with our security and compliance programs;
To administer our websites;
To communicate with you;
To target prospective customers with our products or services (such targeting is only performed with your permission where your consent is required by applicable law);
To assist us in offering you a personalized experience or otherwise tailor our Services to you; and
As otherwise described in this privacy policy.

We also use the information we receive in aggregated and anonymized formats to produce reports on trends and statistics, such as mobile search trends, email open rates by industry, campaign best practices or the number of users that have been exposed to, or clicked on, our websites or evaluated or purchased our products and services.